https://beavercreekvillagewide.com/

In the heart of Colorado’s Rocky Mountains lies Beaver Creek Village, a picturesque ski resort that has recently undergone a remarkable transformation. They came to us to enhance visitor experiences and streamline operations, and help users find destinations for lodging.

The Challenge

Beaver Creek Village faced several challenges common to many tourist destinations:

• Inefficient booking systems for lodging and activities
• Difficulty in providing real-time information to visitors
• Limited engagement with guests before and after their stay

The Solution

Our web development team partnered with Beaver Creek Village to create a comprehensive digital ecosystem that addressed these challenges head-on:

1. Responsive Website: We designed a mobile-first website that showcases the village’s beauty and provides easy access to essential information.
2. Integrated Booking System: A custom-built reservation platform now allows visitors to book lodging, ski passes, and activities in one seamless transaction.
3. Real-Time Updates: We implemented APIs to display current weather conditions, lift status, and trail openings.
4. Mobile App: A companion app was developed to provide on-the-go access to village information, including interactive maps and push notifications for events.
5. CRM Integration: The new system integrates with the village’s CRM, allowing for personalized communication with guests before, during, and after their stay.

The Results

The digital transformation of Beaver Creek Village has yielded impressive results:

• 40% increase in online bookings
• 25% improvement in customer satisfaction scores
• 50% reduction in staff time spent on manual reservations
• 30% boost in repeat visits attributed to improved engagement